Zoom
All active CUNY students receive and can access a Zoom Pro account. Please familiarize yourself with CUNY's Zoom Security Protocol.
How do I access my CUNY Zoom account?
The process for signing in to Zoom is slightly different for the Web, desktop, and mobile apps—the steps for each platform are detailed below. All platforms require using your CUNY Login credentials. Your CUNY Login is typically in the form of firstname.lastname##@login.cuny.edu (the numbers are the last two digits of you CUNY EMPLID). You can look up your CUNY Login information on the CUNY website.
Zoom Website
Go to cuny.zoom.us and sign in using your CUNY Login credentials.
Zoom Mobile App
Tap SSO, enter "cuny," and tap continue. You will be prompted to sign in using your CUNY Login credentials.
Zoom Desktop App
Click the Sign in with SSO option.
Where can I learn more about using Zoom?
We recommend watching the Zoom video tutorials and reviewing the Zoom Getting Starting Guide.
Where do I go for help?
If you are unable to sign in to your CUNY Zoom account using your CUNY Login, contact the Help Desk at 718.951.4357 or via e-mail.
