Part 5 Management Information Systems
- Requirements elicitation processes, functional requirements, non-functional requirements, requirements analysis techniques:
- UML Diagrams—general definitions and creation of use-case model diagrams, activity diagrams, sequence diagrams, class diagrams, and state transition diagrams
- Information Systems Planning—guidelines for effective planning, tools for identification of opportunities, innovating with technology, systems for strategic advantage, development processes for strategic, tactical and operational plans
- Systems Analysis—approaches, phases, fact-finding techniques including sample size determination, feasibility tests, alternate design approaches, user interface design
- Telecommunications—types of networks, transmission media, transmission speed, network protocols, network topologies, OSI Reference Model, wireless technologies
- Testing techniques and software quality assurance—unit testing, regression testing, equivalence class partitioning, boundary value analysis, path analysis, integration testing, smoke testing, black box testing, white box testing, risk identification/management/amelioration
- Methodologies, Strategies, and Tactics for Software Development and Implementation—waterfall (SDLC), prototyping, RAD, RUP, scrum, XP, agile, custom development options, purchased packages, user-developed software, combinations, conversion strategies from old to new systems, ASPs, six sigma, capability maturity model, outsourcing alternatives
- Software Estimation Methods—lines of code, function point analysis, COCOMO, cyclomatic complexity
- Project Adoption—project evaluation and prioritization techniques, risk identification/analysis (brainstorming, nominal group technique, Delphi method, etc.), justifying technology investments (Payback period, Break-even, Return on Investment, Net Present Value, Internal Rate of Return)
- Organization structure types, organizing a framework for systems technology management
- Changing nature of software, types of artificial intelligence, managerial support systems, decision support systems, executive information systems, GISs, E-commerce, enterprise-wide applications
- Project Scheduling—quantitative and probabilistic—CPM and PERT calculations, types of buffers, resource leveling and smoothing, tradeoffs between methodologies
- Information Systems Project Failure—major categories (Lyytinen/Hirschheim, etc.), primary reasons, impact and cost of defect removal by project phase (Boehm, etc.)
- Project Control and Assessment—risk management categories, planning vs. control issues, cost/benefit and risk analyses, scope management, quality management, project closure
Exam Format
There will be a series of relatively short questions, with some choice. The exam may have a case study, but a case study may not be present each time the exam is given. If there is a case study, there will be several questions on it. For example, you might have to answer a total of 12 out of 15 questions including two case study questions.
Textbooks
- Kenneth C. Laudon and Jane P. Laudon, Management Information Systems: Managing the Digital Firm, 15th edition. Pearson, 2018.
- Joseph Valacich and Joey George, Modern Systems Analysis and Design, 8th edition. Pearson, 2017.
- Jack T.Marchewka, Information Technology Project Management, 5th edition. John Wiley & Sons, 2015.
- Roger S Pressman and Bruce R. Maxim, Software Engineering: A Practitioner's Approach, 8th edition. McGraw Hill, 2015.
