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Patient / Client Rights

Clients as consumers receiving audiology or speech-language pathology services have the right to:

  1. Be treated with dignity and respect.
  2. Receive services without regard to race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability.
  3. Know the name and professional qualifications of the person or persons providing services.
  4. Personal privacy and confidentiality of information to the extent permitted by law.
  5. Know, in advance, the fees for services, regardless of the method of payment.
  6. Receive a clear explanation of evaluation results, be informed of potential or lack of potential for improvement, and express their choices of goals and methods of service delivery.
  7. Accept or reject services to the extent permitted by law.
  8. Receive services in a timely and competent manner, including referral to other appropriate professionals when necessary.
  9. Present concerns about services and to be informed of procedures for seeking their resolution.
  10. Accept or reject participation in teaching, research, or promotional activities.
  11. Review information contained in their records, receive explanation of record entries upon request, and request correction of inaccurate records, to the extent permitted by law.
  12. Receive adequate notice of and reasons for discontinuation of services; an explanation of these reasons, in person, upon request; and referral to other providers if so requested.

These rights belong to the person or persons needing services. For sound legal or medical reasons, a family member, guardian, or legal representative may exercise these rights on the person's behalf.

Reference

Model Bill of Rights of People Receiving Audiology or Speech-Language Pathology Services. American Speech-Language-Hearing Association. 1993.

  • Mission Statement of the DRD Speech-Language Hearing Center at Brooklyn College
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