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• FAQ

FAQ

How do I claim my Brooklyn College WebCentral and CUNYfirst accounts?

• Go to BrooklynCollege WebCentral, then click "New Users."
• Complete directions for claiming your CUNYfirst (pdf)

How do I pay my tuition bill?

• Log into CUNY.edu, select "Self-Service," select "Student Center," under "Finances" section, click "Account Inquiry," click "Make a Payment."
• For tuition policies and procedures, contact the Office of the Bursar, 220 West Quad Center, call 718.951.5200 or send an e-mail.

No, seriously, how do I pay for my tuition or other expenses? I can't afford it.

All Brooklyn College students who file a FAFSA and are enrolled in courses are assigned a financial aid advisor. Appointments are available in person and by phone.

• Here's how to schedule an appointment (pdf).
• Apply for scholarships! Visit the Office of Scholarships, 213 West Quad Center, call 718.951.4796 or send an e-mail.

I have a Brooklyn College e-mail account? Do I really have to check it?

Yes. E-mail is the college's primary method of communicating with you. You must check your Brooklyn College e-mail on a regular basis! Log in via Brooklyn College WebCentral, under the "My Info" tab.

• You automatically receive a Brooklyn College e-mail account, but you can update your contact information, via BC WebCentral. Regardless, you still must check your Brooklyn College e-mail, as Financial Aid and other offices will only contact you at this address!
• Your personal e-mail account should be professional and consist of your name (e.g., firstnamelastname1@gmail.com).

What about the required immunizations forms?

New students who do not complete their immunization documents will automatically be dropped from their fall classes. Don't let this happen to you! You must submit your completed Student Immunization Form (pdf) and Meningococcal Meningitis Response Form (pdf) to the Health Programs/Immunization Office in 0710 James Hall. You can send it via e-mail or fax it to 718.951.4278.

Where can I get my books for my classes?

Rather than a brick and mortar store, we have a convenient online bookstore. Also, many required textbooks can be found in our library.

I'm struggling academically and need support ASAP! Who should I talk to?

Make an appointment with your instructor during his or her office hours to ask questions and discuss your academic progress. Check your syllabus or ask your instructor for more information.

• The Learning Center in 1300 Boylan Hall offers free tutoring for all students and provides specialized support in writing and subjects across the curriculum. The center also provides midterm and final exam reviews. Call 718.951.5821 or send an e-mail.
• The Center for Academic Advisement and Student Success (CAASS) is there for all your registration and advisement needs! Talk to an advisor in 3215 Boylan Hall if you have questions about your schedule, academic requirements, and how to add/drop or withdrawal from a class. Make a CAAT appointment through WebCentral, call 718.951.5471, or send an e-mail.
• The library also provides writing and research support, and it has a vast collection of material, CUNY-wide, at your disposal.
• The Office of Personal Counseling offers regular free workshops on topics such as time management, text anxiety, study skills, and stress management. The office also offers one-on-one and group counseling. Call 718.951.5363 or send an e-mail.

I have AP credit! How do I know if it was accepted?

If you have any transfer credit, you must have it submitted to the Transfer Evaluations Office. Visit 306 West Quad Center, call 718.951.5263, or send an e-mail to inquire about AP exam scores or other transfer credit.

Meet with a CAASS advisor to discuss how your incoming transfer credit may affect your Pathway requirements. Make an appointment via WebCentral or visit 3215 Boylan Hall during walk-in hours.

Can I still get a tour of the campus?

Unfortunately, there are no scheduled tours at the moment. Below you can find building codes and a link to the campus map.

• Campus Map: How to find your way around
• Building Codes:
  • BH—Boylan Hall
  • IA—Ingersoll Hall Extension
  • IH—Ingersoll Hall
  • LH—Library
  • RA—Roosevelt Hall Extension
  • RH—Roosevelt Hall
  • SU—Student Center
  • WE—West End Building
  • WH—Whitehead Hall
  • WJ—James Hall
  • WQ—West Quad Center

When are my final exams? When is my tuition payment deadline? Is there an academic calendar? What is the withdrawal deadline? What holidays does CUNY observe? What classes are being offered?

• Academic Calendar

I have no idea what I want to major in! Can anyone help?

Yes! The Magner Career Center can help! The center offers "finding your major" workshops and assessment tests to help you make the right decision. The center can also help with résumé building, finding internships, preparing for job interviews, connecting with alumni, and so much more! Visit 1303 James Hall or call 718.951.5696.

If you know the department you think you want to major in, carefully review the program's requirements in the Bulletin. Then visit the department and/or make an appointment to speak with the department advisor. Come prepared with questions!

I'm not feeling well physically. My personal life is negatively impacting my academic life. What should I do?

• The Brooklyn College Health Clinic can help with nearly all of your physical health needs, from the common cold, to STD screenings, to vaccinations, to nutrition workshops. Best of all, many of the services are completely free. Visit 114 Roosevelt Hall or call 718.951.5580.
• Stressed out? Anxious? Depressed? Having trouble coping? The Office of Personal Counseling is here for you! Visit 0203 James, call 718.951.5363, or send an e-mail. Again, all the services are free.
• Having a serious medical emergency? Do not hesitate, call 911!

I may need special accommodations or services. Who should I speak with first?

Register with the Center for Student Disability Services in 138 Roosevelt Hall. Call 718.951.5538.

What if I feel unsafe while on campus? Who can help me?

Campus and Community Safety Services is located in 0202 Ingersoll Hall. If it is a serious emergency, call 911!

I'm doing well academically, but isn't there more to college life than just studying?

To truly make the most of your college experience, you have to connect to campus both academically and socially!

• Student Activities, Involvement, and Leadership (SAIL)
• Bulldog Connection
• The Office of Recreation, Intramurals, and Intercollegiate Athletics has a robust array of programs with plenty of teams to join or cheer on. Visit the West Quad Building to see our Division III teams as well as our fantastic recreational facility.

Wait! I have so many more questions you haven't addressed! Where can I get answers?

First College Year (FCY) offers a variety of events, which highlights various campus resources and student activities. Visit 3219 Boylan Hall, and connect with FCY for updates on Facebook, Twitter, and Instagram.